Position Overview We are looking for a Technical Support Consultant to support our product and customer-facing functions across product demonstrations, client onboarding, implementation coordination, product training, and ongoing customer engagement. Key Responsibilities • Conduct product demonstrations for prospective and existing customers, Explain product features, workflows, benefits, and use cases in a clear, simple, and business-oriented manner. • Support new customers throughout the product onboarding process. • Coordinate with internal Product, Technology, and Implementation teams for configuration, deployment, and implementation activities. • Conduct product walkthroughs, training sessions, and user enablement programs for clients. • Act as a point of contact for product-related queries during and after onboarding. • Support the Sales and Business Development teams during the pre-sales process by assisting with product presentations, requirement understanding, and client discussions. • Maintain regular communication with clients to ensure smooth adoption and usage of the product. Required Skills • Excellent verbal and written communication skills. • Strong presentation and product demonstration skills. • Good interpersonal and customer-handling abilities. • Strong problem-solving and analytical thinking. • Willingness to learn new products, tools, and technologies quickly. Preferred Qualifications • freshers with strong communication and presentation skills • Bachelor’s degree in any relevant discipline.